Try uninstalling the app and reinstall. What's your iOS version?
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Hello chess.com developers and support staff. I have a fully updated iphone 8 and I cannot get passed the loading screen. I was able to get in last week but this week I cannot get in. I have shut the app down, I have powered off and on my phone but I'm still not able to get into the app.
Please see the below screenshot. This is all the further I've been able to get in the passed week or so. Any suggestions or help would be greatly appreciated.
thanks,