12926 Players currently online!
Man vs. Machine - good luck!
Turn-based games at any time!
Vote for the best move to win!
Do you have what it takes?
Backgammon, Yatzy, and more!
Sharpen your tactical vision!
Get advice and game insights!
Learn from top players & pros!
View millions of master games!
Your virtual chess coach!
Perfect your opening moves!
Test your skills vs. computer!
Find the right private coach!
Can you solve it each day?
Bring it all together!
Beginners, start here!
Make friends & play team games!
News from the world of chess!
Search all Chess.com members!
Find local clubs & events!
Who's the best of your friends?
Read what members are saying!
I have lost so many ranking points due to live chess freezing up. I try to email staff and I don't hear back. The problem seems to be worsening and happening more frequently. Modes this happen to others?
Sorry you're having issues! What happens when live chess freezes exactly? Are you not able to move any pieces? Does your entire browser freeze?
I've had that problem twice while using my Google nexus 7 tablet. The last time after I make my move, my screen shows my opponents clock running but never showed up on his screen. I left live chess server and logged back on, then it said I resigned.
I thank you for getting back to me. It appears as though its my opponent's move and then the clock runs out and I lose. It's happened a lot recently.
Does it happen on a phone, tablet, or regular computer?
What did he say that got him banned?
At first I thought that Supreme_Overlord had changed his username to UVEK-POBEDNIK and got banned, and I was like "nooooooooo," but then I checked, and Supreme_Overlord's account is still there.
It probably happened 10 times yesterday. 2 or 3 of those went to someone else's game in the middle of my game and went that was over I lost ranking points and got the loss. Is there something that can be done? Is the web site working on this? What's the deal?
Jac1yn???? Anything I can do? It just happened again.
Are you trying to fix this? It just happened again.
I get a similar error in live chess on my android phone. I have a full signal and/or connected to wifi, and it freezes with "Reconnecting...." prompt. Eventually the application crashes and I cannot rejoin the live game as the application tells me to sign out and back in. No matter how many times I sign out and sign back in, same error.
@Jsg222- What tablet are you using? Are you using a Chess.com app or a mobile browser?
@heimdall53- What version of the Android app are you currently on? Have you tried a fresh install of the app?
Thanks for the information guys.
I have the same problem on a PC, wifi connection, XP and Chrome
Attempting a fresh install... I will post an update soon. As far as the version, I made sure I was on the latest update.
same problem, games freeze.. appears to my opponent's turn but the time runs down and then the game is awarded to my opponent... what's really annoying is chess.com then assumes I'm letting the time run down warns me about my fairplay and then even makes me wait between games. I've tried speaking to help & support but they just send pre-written responses which don't address my problem. Their final word was that it's my internet connection however I've had the same connection for two years and have been playing happily, so much so I paid for membership... it's been a month now that I can't play but I can surf other sites and watch video so I think it's a bug in chess.com....
Unfortunately they are not interested... does anyone no another chess site that's any good?
@knightonthetiles- Sorry you're having issues with the android app :( Our team is currently working on a fix for the issue you've described.
my board is freezz and i can't move so this resion i have bigg problen to play , this will happen after taking premium membership . so if it occure always how i get diomond membership.
@ravindra1969- is this in live chess or online chess? Have you been able to play since?
i play only when game is open with face book
What's the difference between a Super GM and a GM?
by gluestix a few minutes ago
Am I a fool for not playing 1. e4
by alain978 3 minutes ago
What is the best way to distract your opponent in over the board chess?
by weggman 4 minutes ago
l only want to play 1/2 hr games
by weggman 5 minutes ago
100 things to do while waiting for people to move
by egoole 6 minutes ago
checkmate with 9 queens making only king moves--all queens on the back rank
by incorrectname 7 minutes ago
I am millionaire, how can I improve at chess?
by bunicula 10 minutes ago
Best excuse for losing
by egoole 11 minutes ago
iOS app Facbook issues
by Sillybizz44444 12 minutes ago
by incorrectname 14 minutes ago
Why Join | Chess Topics |
Help & Support |
© 2016 Chess.com
• Chess - English
We are working hard to make Chess.com available in over 70 languages. Check back over the year as we develop the technology to add more, and we will try our best to notify you when your language is ready for translating!