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I bought platinum on my IOS device, and it hasn’t given it to me. How do I fix this?
Dec 21, 2022
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chrudyisnjallem wrote:
I bought platinum on my IOS device, and it hasn’t given it to me. How do I fix this?
When you purchase it adds the membership to the account tied to the app store as I understand it.
You should contact support directly though and they should be able to assist:
https://support.chess.com/article/346-contact-us