Mobile app not working on ipad
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12.3.1. The latest version. The app was working on the iOS version before that one. It first started not working today. It will bring up the start screen, but after 5 seconds or so the page crashes and brings up my home screen. The weird thing is if I hold the home button to see what apps are running, it shows the chess.com app is open.
May 28, 2019
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#4
May 28, 2019
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#5
At the bottom of the page in the link I just sent to you, there is a way to target exactly what your problem is and contact a support person for help via any way you want to. Phone, email, etc. Chess is life
Thanks Mr Kong 
However, deleted and reinstalled. Didn’t work.
May 28, 2019
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#8
I updated my iPad Air 2 to iOS 12.3.1. The app runs OK.
What’s your iPad’s model?
What’s your iPad’s model?
6th generation iPad.
May 30, 2019
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#10
Have you tried rebooting the tablet?
You can report this problem to support with this link:
https://support.chess.com/customer/portal/emails/new
Yes I have tried. And thanks to all for your help and suggestions. It is appreciated.
May 30, 2019
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#12
You're welcome. I hope you can get it started soon so you can commence battle!
Anyone have the same problem?