I got an email this morning letting me know someone tried to change my registered email, when I got onto the app to attempt to stop this they had already changed not only my email and password but my username as well. I am able to log on right now due to having other connections to the account but I am running out of time before they remove those as well. I need help ASAP.
Write to support@chess.com. They need to verify your identity.
I got an email this morning letting me know someone tried to change my registered email, when I got onto the app to attempt to stop this they had already changed not only my email and password but my username as well. I am able to log on right now due to having other connections to the account but I am running out of time before they remove those as well. I need help ASAP.
Write to support@chess.com. They need to verify your identity.
How quickly do you think I could get a response, I really want to stick it to the person who tried to steal my account. Also, would I be able to get my username reverted once I regain full control of the account?
We're on it. No worries! 
We're on it. No worries!
I appreciate the quick response. My next question is how will I be able to change the password now that I don't know the "old password"?
EDIT* Disregard I got an email regarding this issue.
Finally, can I get the points the person who hacked my account gained reverted back? I don't want dirty wins on my account and I wouldn't like the people who lost to him to have lost their ratings to a thief.
This issue is resolved for the most part, though I have got messages from 2 different accounts each claiming to be the hacker, just in case you want to action on them as well.
calm down. e/t's gonna be fine. just relax & have a glass a like water.
What would the motive even be?
What would the motive even be?
The person (people) messaging me claim they steal accounts "For Joy" and they're part of a group that is doing it.
that interesting
Chill ffs. This happens all the time.
Chill ffs. This happens all the time.
If you have nothing constructive to add, don't reply?
What would the motive even be?
The person (people) messaging me claim they steal accounts "For Joy" and they're part of a group that is doing it.
Wow.
contct support
Every now and then someone says that their opponent is hacking the clock, hacking the interface to make their opponent's mouse misbehave, or something. So I thought I'd write something to explain some of what could be theoretically possible and what's reasonably practical.
On hacking - Why Hollywood hacking is so hilariously horrible
AbuseReport.
I got an email this morning letting me know someone tried to change my registered email, when I got onto the app to attempt to stop this they had already changed not only my email and password but my username as well. I am able to log on right now due to having other connections to the account but I am running out of time before they remove those as well. I need help ASAP.