My games not saved to the Archive

Hi, my Archive shows that none of my games have saved to the Archive since January 8. Please fix.

Bot games do not automatically save. If you're playing on the website are you manually saving them or running a Game Review? If you're on the Android app, you have to manually save. If you're on iOS, there's no option to save them 

Yes, normally I run a Game Review following the game. I thought the game automatically saved to the Archive when the Game Review was run?

It should if you're on the website.

Yes, it should since I play on my PC connected to the website. I may have used a VPN in early January and the change of IP address might have upset the system. I'll contact support. Thanks.