No more notifications in android app

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Avatar of pnkrtz

Hello, since two days me and a friend of mine don't get notifications anymore. When I open the app, suddenly it's my turn but the app didn't mention it. In the past the notification worked for both of us. Does anyone else got the same problem?

Avatar of ahsccandtrack

Yes, I have the same problem since a few days, even though the notification is still switched on.

Avatar of krsna_d

+1

Avatar of AlejoHubbio

Same problem here...

Avatar of Kancil660

Same with me. No notification

Avatar of Sansbook

Glad it's not just me then.

Avatar of netdsg

Same problem here!  Please fix as it's a very useful feature.  Thanks!

Avatar of CryptopSYL

Diddo

Avatar of krsna_d

now with the new update(s) the notification comes in the notification area but there is no vibration or notification light so basically it is useless unless you are staring at your phone

Avatar of Kuyaz

I've been having this issue for months, thought it was me until now.

Avatar of fladmose

This app is getting worse and worse. I consider leaving this site - I dont want to pay for such a bad application.

Avatar of MattAttack007

Same here, just got a Nexus 5 and was bummed to find this feature not working.  It worked fine on my iPhone.  Please fix, I would like to know when it's my move.  

Avatar of Kuyaz

Just did an update over the weekend (v3.1.14) and the notifications seem to be working now.

Avatar of alien_roger

MattAttack007 wrote:

Same here, just got a Nexus 5 and was bummed to find this feature not working.  It worked fine on my iPhone.  Please fix, I would like to know when it's my move.  

please update app for 3.1.14. we did fix for that. Thank you!

Avatar of bjpbjpbjp

I had the same problem on my Nexus 4 and just figured it out!

In the app store there are 2 versions of the chess.com app:

1. Classic Chess (This one is the problem one that doesn't show notifications for me)

2. Chess.com - Play & Learn (This is the newer - and much better version of the chess.com app. I just unistalled the Classic Chess one and installed this one, signed in, and the notifications work great now.)

Avatar of alien_roger
bjpbjpbjp wrote:

I had the same problem on my Nexus 4 and just figured it out!

In the app store there are 2 versions of the chess.com app:

1. Classic Chess (This one is the problem one that doesn't show notifications for me)

2. Chess.com - Play & Learn (This is the newer - and much better version of the chess.com app. I just unistalled the Classic Chess one and installed this one, signed in, and the notifications work great now.)

Glad to hear that! Btw we will soon remove Classic version, because it won't work with new web site.

Avatar of RyanKe

This has been annoying me for months, can't believe you haven't removed the non-working app yet.

Thanks bjp

Avatar of RyanKe

The chess.com app seems to have errors as well. Turn based chess constantly hangs on Android.

Are there plans to correct these errors?

Avatar of RyanKe

Does Chess.com read this forum, does anyone know?

Avatar of alien_roger
RyanKe wrote:

This has been annoying me for months, can't believe you haven't removed the non-working app yet.

 

Thanks bjp

App is working, and a lot of users happy with it. What doesn't work for you?