Not gaining trophies

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Saleos14

Recently got back onto chess.com and I played a few games. I realised that I was not getting trophies after playing. I tried both 5 minute and 10 minute games and cannot seem to find what is wrong.

Martin_Stahl
Saleos14 wrote:

Recently got back onto chess.com and I played a few games. I realised that I was not getting trophies after playing. I tried both 5 minute and 10 minute games and cannot seem to find what is wrong.

There's currently a bug. Staff are aware and working on it.

Yawnair

Why am I still not gaining any trophies I see that other people are getting trophies,is it fixed or what is happening?

sjt63

I have noticed for a while in the elite League that I receive no trophies and the message is...... it will start when full. However, there is no explanation as to what it means. Until now there are always myriad players in each league.

Martin_Stahl
Yawnair wrote:

Why am I still not gaining any trophies I see that other people are getting trophies,is it fixed or what is happening?

You're not in any league. You should join: https://www.chess.com/leagues

Martin_Stahl
sjt63 wrote:

I have noticed for a while in the elite League that I receive no trophies and the message is...... it will start when full. However, there is no explanation as to what it means. Until now there are always myriad players in each league.

The recommendation is to leave leagues and rejoin. Then play a game and you should be placed in a working division.

Yawnair
Martin_Stahl wrote:
Yawnair wrote:

Why am I still not gaining any trophies I see that other people are getting trophies,is it fixed or what is happening?

You're not in any league. You should join: https://www.chess.com/leagues

I left and rejoined my division but now I can't join a league because I can't gain trophies

Martin_Stahl

You're not in leagues. You'll need to click Join on the leagues page and then play a game.

poweryi
sjt63 wrote:

I have noticed for a while in the elite League that I receive no trophies and the message is...... it will start when full. However, there is no explanation as to what it means. Until now there are always myriad players in each league.

I am in crystal league and the same thing happened

runshhi

Same happens to me, can't. Play in league since I am just 1 of 50.

Yawnair

Im still in the same division that ended December 3 even if I leave and rejoin I'm in the same division what do I do

Boone2023
Yawnair wrote:

Why am I still not gaining any trophies I see that other people are getting trophies,is it fixed or what is happening?

Did you read the post right above yours? The answer is there...

AturnMarso
Are you reiciving trophies from other people or ones in leagues?
Smile

"Players League" The new players league started at 12pm and the point count is not accurate. It's reading zero when points just already be displaying on the page.

Smile
Martin_Stahl wrote:
Saleos14 wrote:

Recently got back onto chess.com and I played a few games. I realised that I was not getting trophies after playing. I tried both 5 minute and 10 minute games and cannot seem to find what is wrong.

There's currently a bug. Staff are aware and working on it.

IMO seems like another bug.

Smile

Chess player "indet916" hasn't won game recently and yet is ranked 1st place in the chess players league? The Players League started and has all players showing as zeros. "indet916" has three losses today. Why is chess player "indet916" ranked in 1st place Champ Div?

Martin_Stahl
Smile wrote:

Chess player "indet916" hasn't won game recently and yet is ranked 1st place in the chess players league? The Players League started and has all players showing as zeros. "indet916" has three losses today. Why is chess player "indet916" ranked in 1st place Champ Div?

I'm not sure about the placement but ist possible that no one in the division has won any games since it filled.

Smile
Not true. I won two games after it was filled. Check my game archive. Also this site has alot of traffic. I can’t be the only one. Martin_Stahl thank you for your hard work. Have a Happy New Year
Martin_Stahl

Yeah, I looked again later and found some members that had won after the reset for sure

I let staff know that division and another I found that's similar.

Saleos14

Update: Got into a league after 5 days of waiting. The trophy system is still not working and I would be lying to say I wasn't bummed out. People I have played against are gaining trophies and I wish for there to be added value to my wins.