Opening Explorer

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Avatar of Nonotanymore

Thank you @RiverDuck !  Bug report sent as you suggested

Avatar of RiverDuck

I'm running a tournament at the moment - I'm going to message everyone and ask them to file bug reports - it's only 64 users - but it's a start.

Avatar of Nonotanymore
👍🏻😃 Nice one!
Avatar of RiverDuck

All done

Avatar of Nonotanymore
@Duiker59 stay and fight!
Avatar of RiverDuck

@Duiker59 - isn't cancelling your subscription is a tad dramatic - the feature was only removed a few hours ago. Can't you give them the benefit of the doubt - I still think it was a mistake.

Avatar of smozi

I think it must be a mistake, as the opening explorer still works fine in the phone app. Hopefully this can get sorted out!

Avatar of RiverDuck

@smozi - just avoid any updates coming in the near future!

Avatar of RiverDuck

@Duiker59 - I agree - it's a bit of a black hole

Hopefully there's not been too many bugs created in the last few days so they actually see this one.

I live in hope thumbup.png

Avatar of ChessinBlackandWhite

I noticed this partway through the day yesterday. I can still access it in my phone app, so I have been playing there instead of online. I would hope it is just a bug since it is one of the major reasons to play daily chess is the research part of it. 

Avatar of Nonotanymore

Thank you @ChessinBlackandWhite - I never thought of using the phone app before, but you are correct!!!happy.png!!! Allelloooiiaahhhhh!!!!   

 

Avatar of ChessinBlackandWhite

i believe it is still also working on tablet, I also sent a bug report so we will see what they say

Avatar of ChessinBlackandWhite

I would give them the benefit of the doubt since it has been less than 24 hours, but it is surprising that no staff has posted saying it is even being looked into or that they have seen it is an issue. They are usually pretty quick to show they have read the issue presented at least

Avatar of Nonotanymore
@ChessinBlackandWhite did you read the email I received from them that I posted here earlier? How nice was their reply?
Avatar of ChessinBlackandWhite

It sounded like the person responding to your bug report is not aware of the feature being linked to the individual game, and probably 99 percent of the opening explorer questions directed to them are about where to find it on the site.

Avatar of Nonotanymore
Yes they really didn’t understand. So I emailed them by return stating that they had not answered my question. I’ve since sent several bug reports. I agree with you that it is somewhat remiss of Chess.com to be ignoring us all...
Avatar of jdcannon

Fix should be landing any minute now. Sorry for the trouble guys!

Avatar of ChessinBlackandWhite
jdcannon wrote:

Fix should be landing any minute now. Sorry for the trouble guys!

Thank you for the response JD, glad to know a fix is in progress. Makes it easy to be patient

Avatar of Strangemover

Some poor folks 23 moves deep in a Najdorf will have been sweating. 

Avatar of Nonotanymore

Thank you @jdcannon - glad it was a bug not a rule change