Platinum Membership not working

Sort:
Avatar of SuppaSochas

I have Platinum membership and it does not give me unlimited game review. It says I only have one daily. I messaged support and got a copy and paste reply that did not address my issue. Has anyone else experienced this issue? I have logged out and logged back in and still no changes.

Avatar of Yerzencer-2

maybe chess.com updated and availed it to diamond only, or you didnt pay, ask support if you experience harder problems like this.

Avatar of Martin_Stahl
SuppaSochas wrote:

I have Platinum membership and it does not give me unlimited game review. It says I only have one daily. I messaged support and got a copy and paste reply that did not address my issue. Has anyone else experienced this issue? I have logged out and logged back in and still no changes.

If you got the auto-reply and it didn't say it was transferring to staff, then you need to continue the conversation until it offers to transfer to staff.