Problem paying with PayPal

Hello : )

I'm new to chess and I wanted to try out premium to learn chess here. I wrote to support and waiting for an answer. I understand that there is big boom in players so it's harder for the developers and support team due to covid. Does anyone had the same experience, and if anyone knows if it because I'm from a different country and they don't accept a different currency.

thanks for the help.

If you want to buy premuim go here https://www.chess.com/membership?c=account 

if that aint work then contatc supprot

You can pay with PayPal, but it depends on location and the payment method has to support recurring payments, since it's a subscription. The site can probably take one-off transfers in cases where you may not be able to do recurring payments, but support will let you know.

I do have a visa in my Paypal account, as I have other subscriptions, I have recurring payments every month with no problems, maybe because I'm from the Czech Republic?

That's possible. I know some countries don't work with PayPal but don't know all of them.

I had similar problems, and it was a hassle trying to get decent support. Lately, I’ve been using https://ownersclubfx.com, and it's been a smoother experience overall. Transactions go through without unexpected holds, and customer support actually responds when needed.