…..
Problem with Game Loading Resulting in Unintended Losses
Sort:
Most Recent
Forum Legend
Following
New Comments
Locked Topic
Pinned Topic
Hello,
I would like to report a recurring issue where my games fail to load properly. Recently, I experienced six losses without making any moves, as the game screen did not appear at all. The issue manifests with an infinite loading screen or an error stating "loading is slower than usual." Even after attempting to reload the page, the games were already recorded as losses, causing an approximate rating drop of around 40 points at a 2000+ level.
I've attached screenshots to illustrate the issue clearly.
Could you please investigate this problem? It significantly impacts my playing experience.
Thank you very much for your assistance.