puzzle battle bugs

Hi,

I’ve been facing 2 reoccurring problems:

1. Sometimes when I play puzzle battle the app crashes, and I lose points for no reason & cannot okay another game. That’s unfair.

2. Whenever I click on “play” puzzle battle, after I re-enter the app after it crashed, it counts as if I played puzzle battle. Today, for example, I allegedly “used” all my subscription’s puzzle battle attempts- but in reality I just tried to play once, the app crashed, and then clicked 4 times on “play” while the other game was, allegedly, still happening.

These are seriously annoying bugs. I’d like a fair game & to get all the puzzles I paid for. Please fix them. Thanks.

I have the same problem. It’s really frustrating, and I hope chess.com can do something about it

Same here,

What I do now is to restart the app after every battle, it takes less to find an opponent, that's on Android on the web works better

Same here, Danny can you please save us? 

New puzzle battle bug on the new iOS version:
Game finds opponent and starts like normal, but never counts completed puzzles for either player. Solved 18 in the time limit, but final score was 0-0.

i have the same problem!

Same on android, that's the feature that worst works on chess.com for sure ....

I've discovered that if you exit the app without quitting the battle and you start the app and go back to the battle then starts normally, hope this works for others too

Have you guys tried Puzzle Battle via a browser? I have never used it via the app, but also haven't seem many problems. Admittedly today it seemed to get stuck after the first puzzle, which is unusual, but a reload got it going.

Yes, vía browser or computar works normally fine, but it should work also on the app