Puzzle rush doesn't Show up

I played a puzzle rush 3 minutes a few days ago and i got 35. This is my record but it didn't Show up so it looks like my record is 33 (my 2nd best) now it looks like i never played it

Whats your puzzle elo

Idk didnt play puzzle rush for a looooooooong time

Cant help sry

Oh ok np

İ was wanting go make a Forum for i dıd 2400 elo on puzzle elo , but later i think like its ridiculous and i dont did lol

This is not about Puzzle rush so it is not about the problem (i guess)

Okay, thank you!

Ray Duque III, GMBD

Could someone please answer?

Sry idk why it's like this

Can I join the discussion

Hey @Aronole this looks like a bug.

Could you please reach out to our Support team at https://www.chess.com/support they'll be happy to assist you looking into this.

I will

The bot didn't understand it😭

I had to click need more help 4 times and than i gave up

hey @Wind any chance you could have the appropriate staff member update my best survival score from the showing (incorrect) 71 to the (correct) 74 that i achieved on 12/18/2023? for some reason it didn't save (perhaps the attempt timed out?) but i've always been curious how it ranks globally.

the 74 shows up on my personal leaderboard with no problem... it's just the global leaderboard that fails to recognize my 72 & 74 scores which seems odd.