Navi_vian wrote:
Can I get a refund I forgot to cancel my subscription ^ ^
You'll need to contact Support directly using the option in the menu
Refunds and Accidental Purchases
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I forgot to cancel my diamond subscription i anto pay, can you please refound the money back
Oct 2, 2024
0
#24
Sachchidanandpatil wrote:
I forgot to cancel my diamond subscription i anto pay, can you please refound the money back
You'll need to contact Support directly to get a refund
@martin_Stahl, they should read the comments, kinda funny that they do see the other comments
Um can I get a refund please cause I just click on the free trial and it got bought to mom's gcash my Gmail is [removed -- MS]
Just let me know or I'ma die
Oct 7, 2024
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#27
Hi I requested a refund for my nun expected subscription .
Oct 25, 2024
0
#29
Mohamedfathi92 wrote:
Hi I requested a refund for my nun expected subscription .
Did you use the option in the menu to contact Support to request it?
Oct 25, 2024
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#30
laughingcorpse00 wrote:
Hi @chess
I am student.I had taken the trial so that i can experience the diamond benefits. I could not cancel my trial on time as I am very sick from the last 3-4 days and just moments ago I got the message about the amount deduction for a yearly subscription. Please refund this amount and cancel the membership as neither me nor my family can afford that.
You'll need to contact Support directly the option in the menu.
am writing to request a refund for a recent purchase of a Diamond membership on Chess.com. I initially signed up for the free trial of the Diamond membership but unfortunately forgot to cancel it before the trial period ended. As a result, I was charged for the full membership. This purchase was unintentional, and the funds used for this transaction are not mine. I kindly request your assistance in processing a refund for this accidental purchase. I assure you that this mistake was not made on purpose, and I would greatly appreciate your understanding and support in resolving this matter. Thank you for your time and assistance.
I also contact support to request my concern. I just need a refund ASAP because the money aren't mine. Thanks
Dear Chess.com, Yes i requested a refund earlier morning for the accident i made, but i want to asure the i will be refunded for my valid reasons. I need the money to give back to the owner because the owner needs it ASAP. I'm just worried, and i don't know what to do else. Thank you for your understanding and assistance!
Hello @chess
I thought that once my diamond trial ends it wont charge me more but i enddd up paying rp600000 i really need a refund i havent used the membership once
Jan 3, 2025
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#35
Mucsoop wrote:https://chess.com/support
Hello @chess
I thought that once my diamond trial ends it wont charge me morhte but i enddd up paying rp600000 i really need a refund i havent used the membership once
You need to contact support. https://chess.com/support
There is a form to request a refund. Use the links on the bottom of the page to get to it. I suggest that you type "refund" when the bot asks what you are looking for. No need to write out the whole story.
Hey @chess i already sent a refund form as i accidently purchased a yearly subscription which showed me free trial for a week 3700₹ is alot for me pls refund my money back
Mar 6, 2025
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#37
alookeparathe6969 wrote:
Hey @chess i already sent a refund form as i accidently purchased a yearly subscription which showed me free trial for a week 3700₹ is alot for me pls refund my money back
It looks like you purchased your diamond membership four months ago.
I don't know if they will give you a refund. (The money back satisfaction guarantee is only 30 days as far as I know.)
Mar 6, 2025
0
#38
alookeparathe6969 wrote:
Hey @chess i already sent a refund form as i accidently purchased a yearly subscription which showed me free trial for a week 3700₹ is alot for me pls refund my money back
You'll need to contact Support directly as explained above
May 1, 2025
0
#39
Hello. I have mistakenly clicked the free trial button for diamond membership n didnt realize it took out a £109.99 from my account can i please get a refund.
May 1, 2025
0
#40
wrote:
Hello. I have mistakenly clicked the free trial button for diamond membership n didnt realize it took out a £109.99 from my account can i please get a refund.
https://support.chess.com/en/articles/9856544-how-can-i-get-a-refund-for-my-chess-com-membership
Can I get a refund I forgot to cancel my subscription ^ ^