If I try to use the report a bug feature by pressing "report a bug" in the menu, nothing happens. The pop-up that should appear simply doesn't, so I don't have a formal method for reporting bugs. The same thing happens for the "make a suggestion" feature. This continues after manually allowing pop-up windows for chess.com. The "ask a question" feature does work though.
I'm currently using:
Version 119.0.1 (64-bit)
Mozilla Firefox Snap for Ubuntu
canonical-002 - 1.0
on Ubuntu 22.04.3 LTS
The bug I wanted to report originally was that I've been winning games, but stopped received any league points for them, with no explanation why. It seems I may have been placed in a broken division a couple weeks ago, and can now no longer progress normally.
Your browser, or a plug-in, could be preventing the code from loading for the bug report/suggestions tool
As to the league issue, leave leagues and rejoin. Then play a game to be added to a working division. Staff are working on a fix for the stuck divisions and that's basically what it's going to do
If I try to use the report a bug feature by pressing "report a bug" in the menu, nothing happens. The pop-up that should appear simply doesn't, so I don't have a formal method for reporting bugs. The same thing happens for the "make a suggestion" feature. This continues after manually allowing pop-up windows for chess.com. The "ask a question" feature does work though.
I'm currently using:
Version 119.0.1 (64-bit)
Mozilla Firefox Snap for Ubuntu
canonical-002 - 1.0
on Ubuntu 22.04.3 LTS
The bug I wanted to report originally was that I've been winning games, but stopped received any league points for them, with no explanation why. It seems I may have been placed in a broken division a couple weeks ago, and can now no longer progress normally.