report of abusive behavior

This was posted in a game I just played by other player:

[Removed by Moderator -- please don't repost abusive or offensive content here]

Clearly this person has a number of problems but why are they allowed to drag them around here ?

Well, chess.com hasn't quite got the resources to develop a secret police that could determine whether or not people are likely to post abusive messages before they actually sign up to play here.  Yet.

He called you a meatball?

http://support.chess.com/Tickets/Submit

 OK, Mod...what will be done about that chump ?

Moderators moderate.

Did you submit an abuse ticket?

Tried that elseewhere never contacted back. It seems an ineffective thing.

Have you checked your e-mail you've given in the sign-up process?

In before the lock?

Too early.