Doesn't just reopening the window using your browser history reconnect you to the game? If not, that's very weird.
The site gives plenty of time to get back to the game if you're disconnected~
https://support.chess.com/article/338-how-does-game-abandonment-work
How do I return to an active "live" game if I (foolishly) navigate away?
Example: today I was in a match. I escaped a checkmate due to ... let's call it good fortune. I followed the link to my adversary's profile.
At that point, I was unable to return to the active game. I trued multiple approaches, all failed. I was only able to view the game after it finished. Apparently, despite time on my clock, my absence from the "board" triggered a resignation. Not a bad ending considering the position, but ... the question remains:
..... How do I return to a live match if I navigate away?
Thanks. Feel free to comment on comparable Q's, such as returning after a browser crashes and you must log back in.
-DL