See ratings of players for new accounts / Poor connection to site

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ThoseMovesBehindYou

I would like to see the ratings of my opponents during the first 5 games of a new account creation. This should be a choice for players if they want to see or not. To do this now, you have to go to their profile. This is ridiculous. When I did, I lost connection, and I had to re-access the site. Then, subsequent games either lagged, aborted, or just hung disconnecting me.

I can connect to Youtube fine, and I do other things on this computer. I have NO PROBLEM going to other sites and using them. But when I come to chess.com, the connection gets lost. Please fix your servers and allow us to see ratings of opponents in our first 5 games.

ThoseMovesBehindYou

Now the connection works and my opponent just stalls. This site sucks. And I can't post a screenshot of it unless I edit and send it again. This is a terrible site. Why are you guys not fixing these problems?

ThoseMovesBehindYou

And then the next is abandoned. Chess.com is having a crappy reputation. How can I get 1 decent game in without disconnects, stalling, and abandoning? When can I post pictures without having to edit them? When can I see my opponents' ratings during the first 5 games of account creation? Fix your problems chess.com. How do you expect us to want to upgrade to Diamond or Gold with these problems?

ThoseMovesBehindYou

Ever since complaining, no connection problems and I am at 400 now. I would have been near 1000+ by now if there were no issues.