Unable to start daily games

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Avatar of rufcjoe27

Hi

I use the android app and when I go to put out a challenge for a 1 day game I get 'max seeks exceeded' this was despite my challenges just sitting there overnight. I cleared the challenges overnight, tried again and nothing - so now I am unable to start daily games. Its the same on the app and the site.  I have made all my moves in current games so it isnt that either Can anybody assist?

Avatar of Tobold1

Seems to be a site-wide problem. Matchmaking isn't working.
https://www.chess.com/forum/view/help-support/wont-get-paired

Avatar of Advaitaaa
I’m having the same issue. Put out five open seeks a day and a half ago and they’re still open seeks.
Avatar of philipdonegan

Same issue. Been trying for the last two days. They're just sitting there

Avatar of MarioParty4
rufcjoe27 wrote:

Hi

I use the android app and when I go to put out a challenge for a 1 day game I get 'max seeks exceeded' this was despite my challenges just sitting there overnight. I cleared the challenges overnight, tried again and nothing - so now I am unable to start daily games. Its the same on the app and the site.  I have made all my moves in current games so it isnt that either Can anybody assist?

For me, the website just crashes.

Avatar of NeilLaruso

I am the same. Nothing and it's been 24 hours. How do i clear all the challenges i've requested please? Using the Android APP. Thanks

Avatar of rufcjoe27

Anyone heard from support on this. I'm being ignored. Cancelled my subscription. Really annoying. Only thing I use jt for. 

Avatar of Martin_Stahl
rufcjoe27 wrote:

Anyone heard from support on this. I'm being ignored. Cancelled my subscription. Really annoying. Only thing I use jt for. 

 

Staff have been notified about it and I believe they are looking into it.

Avatar of RM2701
I’m not sure how / where to claim: I began a new game but there is a white Rook and a black Knight lacking - and my adversary don’t answer my msgs…
Avatar of Martin_Stahl
RM2701 wrote:
I’m not sure how / where to claim: I began a new game but there is a white Rook and a black Knight lacking - and my adversary don’t answer my msgs…

 

It's either a custom challenge or an odds game. Either way, it's unrated so if you don't want to play it, you can resign (and I think you may still be able to abort)