Unable to upload background image in Custom Theme

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Avatar of avichand

I set the custom theme and try and upload a background image but nothing happens. Anyone else having the same problem? Can a mod help?

Avatar of avichand
anandhumm51 wrote:

Yea my friend had this problem

Till now it exists.

If anyone has suggestion le me know

 

you have a nice background. i can't seem to get it shock.png

Avatar of avichand

aarggh. can a mod get the attention of support?? i want to upload a custom background but doing it via the custom setting isn't working. i click on "Upload" and select an image, but nothing happens surprise.png

Avatar of GM_Jakaria

1. Click upload

2. Select images from your galary

It took some time after selecting image depending on your upload speed and image size. It took me 3 minutes to upload My background

Avatar of x-8914001943

It can also mean you need to choose an image of smaller size, I had that issue...

Avatar of ShavendraDeRafayal

1. Go to settings 

2.Then Theme

And then

3.Click upload 

4.then chose 


 

Avatar of ShavendraDeRafayal

let me know if it works

Avatar of avichand
BISHOP_e3 wrote:

If your custom theme is more than 2MB it will NOT load.

 

i think that is the problem. i will try a smaller file

Avatar of avichand
BISHOP_e3 wrote:

Send the file to me in a PM and I will make it work for you.

 

Thanks so much! I made it work ... I got a small sized wallpaper from teahub.io

Check out my profile: www.chess.com/member/avichand

Avatar of karmo213

i have a problem where i click "custom (upload)" and the upload button doesnt show up why is that?

Avatar of BBisplaying

me too @karmo213

Avatar of Beginner866

me too

Avatar of Martin_Stahl
karmo213 wrote:

i have a problem where i click "custom (upload)" and the upload button doesnt show up why is that?

Try switching to one of the default backgrounds, then try uploading a new one.

Avatar of BBisplaying

that still doesn't work tear.png

Avatar of Martin_Stahl

You're right. There are some bug reports in about it.

Avatar of Ryvok

Yeah, it hasn't been working the last 4-5 days for me too

Avatar of Martin_Stahl

This has been fixed

Avatar of BBisplaying

yes !

Avatar of Frankie237

Unfortunately for me i am still having trouble uploading a custom background, not sure what it is since the file doesn't go over 2MB

Avatar of Martin_Stahl
Frankie237 wrote:

Unfortunately for me i am still having trouble uploading a custom background, not sure what it is since the file doesn't go over 2MB

I tested earlier a few times and added different images.