“Unlimited puzzles” promised with Gold Membership.
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“Unlimited puzzles” promised with Gold Membership. My puzzles are limited. How come?
Nov 30, 2022
0
#2
Try logging out and logging again. If it's not resolved, contact support.
Dec 1, 2022
0
#3
CHunger22 wrote:
“Unlimited puzzles” promised with Gold Membership. My puzzles are limited. How come?
If you had premium before September 1st, 2022, you had the old plan and pricing that did not include unlimited puzzles. Members with the old plans kept their original features and pricing.
https://support.chess.com/article/4566-september-1st-plan-changes
If you would like to upgrade to the new plan and pricing, support can assist:
https://support.chess.com/article/346-contact-us