Updated Price of Premium Membership (Platinum) and Who to contact with?

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Avatar of P-J34N

Hi, can someone help me to contact the support or to confirm to someone if the cost of Platinum Membership for 1 year (not gifted)  costs $79.99 ?  I hope someone can help me with this concern. Thank you! 

Avatar of justbefair
JustforPl4y wrote:

Hi, can someone help me to contact the support or to confirm to someone if the cost of Platinum Membership for 1 year (not gifted) costs $79.99 ? I hope someone can help me with this concern. Thank you!

That's what it says--- $6.67 a month times 12 months is $80.04 all paid up front.

https://www.chess.com/membership?c=navbar

Avatar of P-J34N
justbefair wrote:
JustforPl4y wrote:

Hi, can someone help me to contact the support or to confirm to someone if the cost of Platinum Membership for 1 year (not gifted) costs $79.99 ? I hope someone can help me with this concern. Thank you!

That's what it says--- $6.67 a month times 12 months is $80.04 all paid up front.

https://www.chess.com/membership?c=navbar

Yeah I saw that, it just a bit confusing. In app it's different. It shows like this 👇

And when I go to website, and click on each membership plans, it shows like these:

Since I have platinum membership, I cannot click on platinum membership plan.. I hope you can give me more explanation to answer my concern and confusion 😅

Avatar of P-J34N

Or do settings on country flag gives different pricing?

Avatar of justbefair
JustforPl4y wrote:

Or do settings on country flag gives different pricing?

Yes, they attempt to provide pricing in many currencies. The flag is the only clue that they have (since they don't ask for your address when you sign up.)

I am not sure how many different currencies they have a currency exchange rate factored in.

I am also unsure of how often the exchange rates are adjusted.

There may also be different prices charged in different countries.

When I looked at Philippines currency, the exchange rate is currently $1US= 56.37 PHP.

$80*56.37= 4509.98 PHP

The price you were showing was only 1290 PHP for a year of platinum. If that is indeed the current price in the Philippines currency, it would appear to be an extreme bargain.

(I see you said you found it on one of the apps recently.)

Avatar of Martin_Stahl

There is regional pricing available and it doesn't use flags as far as I'm aware. If you have specific questions about the pricing you should contact Support directly using the Help option in the menu.