v3 questions

solskytz

Thanks <AlCzervic> for bumping my question, and <Bilbo21> for answering it :-)

AlCzervik
david wrote:
AlCzervik wrote:

a wonder many of us have is the input those like you, that respond, have on implementation, or, at the least, have a voice in the room, so to speak. 

In my experience: very little, I'm afraid. There are members of the development team who participate in the forums from time to time, like @termleech and @tyler, who would have a more direct influence on features, and sometimes various individuals have a personal connection with Erik or Danny or someone else in a position of influence and can suggest things to them off line, but we're all a bit removed from the nuts and bolts of development.

Chess.com uses a Slack collaboration channel for internal team communication and the moderators have their own channel there - we (or at least I know I) should hang out more there to stay in better touch with the rest of the Staff.

fair points, david. but, as a staff member, you have two duties-help cc and help members. not knowing the nuts and bolts, as you put it, makes cc look like the keystone cops. i understand staff are individuals around the globe, but, geez, 'ya gotta get on the same page and provide help or instruction for members of the site. i look at it this way-when i see a post from a staff member, it has clout. we, as members, should recognize the words of staff representing cc.

staff, at times,  still can't answer some simple questions about how some things work! and, i'm stating this from experience. kohai muted me many times and banned me-for questioning the actions of the site. 

what appears to be missing is the experience people have when visiting the site. i think this is missing from erik's mission. 

zborg

Try finding your game archives in V3.  It's a rat's nest of clicks, and thoroughly counter-intuitive.  I wasted about 15 minutes just clicking around, (as usual).

Did someone say V4 is right around the corner ??  YIKES.

"Ease of use" appears to be a low priority if you're content with just using the free site.

I suppose that's the best we can hope for, unfortunately.

I can't even figure out how to use the forums (easily) without going back to V2.

I guess I'm just a dummy, and apparently a technophobe too.  Laughing

chrka

The best way to make a suggestion is to use the "Make a suggestion" option in the help menu (we do read all of them!):

null

 

@zborg To go to your game archive in V3, go to the "Play" menu and select "Archive".

zborg

Thanks for info @Chrka.

Still feels like the software is "working on us," instead of the other way round.  happy.png

AlCzervik

here's another flaw with v3. in correspondence games, i thought the analyze function had been deleted.

nope. it's "hidden". i was moving the mouse when it suddenly appeared! along with settings. 

so, how is it possible that these features were integrated to where members find them by accident?

and, going back to solskytz' question, finding topics one has started should have remained as easy as it was in v2.

badenwurtca

I've been using V3 for a few months now and it seems okay however I'm not doing some of the fancy stuff ( I'm just playing some games and then also visit the forums ).

AlCzervik
chrka wrote:

The best way to make a suggestion is to use the "Make a suggestion" option in the help menu (we do read all of them!)

forgive me for glossing over this post, but, i specifically posted this topic in h & s. 

are you telling us we might have to pose the same questions in two different places?

say it ain't so, joe. 

human-in-training

@ AlCzervik:

Hidden?  Here's my 'analyze' button on the screen of my correspondence games: null

(it's the little chessboard-with-a-magnifying-glass button, to the left of the move-arrows...)

AlCzervik

oh, crap! you're right, future human!

what i meant to write was the flip board i found by accident (along with settings).

human-in-training

@ AlCzervik:

I'm right?  Well, that's just, like, your opinion, man.  This nonaggression will not stand, man!  wink.png

AlCzervik

i know, you're staying and finishing your coffee.

human-in-training

And then taking the ringer to the laundromat.  The whites.

AlCzervik

wait, i think i know you. is this your homework, larry?

chrka
AlCzervik wrote:
chrka wrote:

The best way to make a suggestion is to use the "Make a suggestion" option in the help menu (we do read all of them!)

forgive me for glossing over this post, but, i specifically posted this topic in h & s. 

are you telling us we might have to pose the same questions in two different places?

say it ain't so, joe. 

No, I'm just suggesting that the best place for suggestions is the "make a suggestion"-option. 

zborg

Everything is tucked away in new icons spread around the page.  Finding them takes luck of the Irish.

Not that there's anything wrong with that ??

To wit, finding the "log out" command is now down a rabbit hole, instead of on top of the page.  Go figure.

AlCzervik
chrka wrote:
AlCzervik wrote:
chrka wrote:

The best way to make a suggestion is to use the "Make a suggestion" option in the help menu (we do read all of them!)

forgive me for glossing over this post, but, i specifically posted this topic in h & s. 

are you telling us we might have to pose the same questions in two different places?

say it ain't so, joe. 

No, I'm just suggesting that the best place for suggestions is the "make a suggestion"-option. 

ok. i'll be more specific. there is absolutely no direction with v3. it's up to the user to figure out what erik stated would be a great improvement. 

some of us don't see the improvement, and we have basic questions-why hide the settings and flip board? where is logout? how do we get to game archive? if v3 was to be such an improvement, i (and, i would bet, others) would expect a format that is easier to navigate. what you're telling me, us, is that we should take all our queries to an option i know nothing of. if so, what is h & s for? 

 

you're doing it the wrong way. the issues presented here should be presented to the programmers.

 

i'm also disappointed that i have to see the suggestions for whom to follow on my homepage, as well as an ad that is almost half the screen at the top to watch, or, track magnus somehow. i don't give a shit about them. one of the reasons i pay for membership here is so i don't have to view ads. obviously, cc views this differently. ads for cc are fine. well, not by me. plus, if anyone paid attention to me and my history here, they know i know little of the game. so, why in the hell would i "follow" a gm? 

 

i also think the preview function should be in v3. there are times when we write lengthy posts and may get distracted. we may want to save what we have written. in other words, not every post is a boring kaynight one liner.

 

chrka

I'm not saying you shouldn't ask questions here. Just that if you have a specific suggestion, "Make a suggestion" is the best way:

You can find it in the help menu (together with options to ask our support team a question, reporting any kind of abuse, contacting support about billing issues, and for reporting bugs.)

null

What is so convenient about it is that you can use it from any page, and it also gives you tools to add comments, and draw arrows, marking regions and such, making it easier for us to know exactly what you're suggesting. Eg., if you want to suggest that we add saving drafts to forum posts, you can go to any forum page and choose "Make a suggestion" and add some comments what you'd like to see.


About navigation in V3 and V2, one way to think about it, is that in V2 you often had two menu options for each feature, once in the menus on the left, and once in the "Home" menu. (Sometimes they would take you to a different place, eg., Clubs — groups and teams — in the main menus would take you a list of all the clubs on the site, whereas the one in "Home" takes you to your clubs only. Often though, it would take you to the same place, eg., Live and Tactics). In V3 you usually only have one. For example, Clubs (in Share) takes you to your clubs (since that is the most common case), and you can find other clubs in the sidebar (either by listing them, or by searching for them directly). (Personally, I much prefer the V3 way, since on V2 I often chose the wrong option)

Other than that the grouping in the menus are pretty similar: (I'm listing it as if the menu is on the side, but it's similar if you have it on top — I find that it's more convenient on the side though)

  • "Chess.com" menu — your alerts, and also if you click on it it takes you to the front page.
  • Home — stuff related to you, and your settings (Messages, stats, trophies, settings, logging out &c)
  • Play — stuff related to playing chess (be it Live, Daily, vs Computer, Tournaments, Vote Chess, and your game archive)
  • Learn — stuff related to learning and training (Tactics, Lessons , Videos, but also studying other games and openings — that is, game related, but not actually playing, but studying)
  • Share — the social side, (news, articles, blogs, forums, clubs, friends &c)
zborg

V3 is like a bad video game, with a ongoing light show.

What happened to the evaluation function (plus or minus material) for watching the GMs play ??

Today that service is just lost in the wind.  Yet again.

LadyJane1
I wish I could access v3 via the browser so I can post images and videos, I can't do it via the app. It's been nearly a week now.