Muoi-Minato_Aqua_Crew wrote:
On January 26, 2025. I played a blitz game against the account [removed -- MS] on chess.com, and in the in-game chat, he literally started cursing and wishing me diseases for no reason (I didn't send any message to him before). After the game, I quickly blocked me but I was still able to report him. However, even when I reported him a few times because of verbal abuse, he is not banned yet. Why is that? I simply feel like this player should not be able to get away with it.
When you report another member it goes into a queue and staff will look at account actions to see if they notice TOS violations. Reports, in and of themselves are not sufficient to close accounts.
On January 26, 2025. I played a blitz game against the account [removed -- MS] on chess.com, and in the in-game chat, he literally started cursing and wishing me diseases for no reason (I didn't send any message to him before). After the game, I quickly blocked me but I was still able to report him. However, even when I reported him a few times because of verbal abuse, he is not banned yet. Why is that? I simply feel like this player should not be able to get away with it.