Verified titled player account

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Avatar of Pilgrim23

I sent all needed for obtaining a verified titled player account a month ago. It seems that the support team does not care. My title is FM.  I sent the evidence many times, but nothing happens.

Avatar of justbefair
Pilgrim23 wrote:

I sent all needed for obtaining a verified titled player account a month ago. It seems that the support team does not care. My title is FM.  I sent the evidence many times, but nothing happens.

Hmm. You used this form?

https://www.chess.com/members/submit-title-proof

Avatar of Pilgrim23

I submited this form with all the evidence
https://www.chess.com/members/submit-title-proof

Avatar of Martin_Stahl
Pilgrim23 wrote:

I sent all needed for obtaining a verified titled player account a month ago. It seems that the support team does not care. My title is FM.  I sent the evidence many times, but nothing happens.

 

Check your email, including junk/spam folders. It's possible you were contacted for additional information.

Avatar of Pilgrim23

I checked it but I have no response e-mail from chess.com

Avatar of Martin_Stahl

I've asked staff about it.

Avatar of Pilgrim23

I just show I got an e-mail

Avatar of maxkho2

You beat me 3 times out of 3... How rude of you.

Anyway, have you tried sending them a message here? If so, then I don't know how to help you. I guess the chess.com customer support team are just incompetent if they can't help you with something as trivial as this.

Avatar of Martin_Stahl
maxkho2 wrote:

You beat me 3 times out of 3... How rude of you.

Anyway, have you tried sending them a message here? If so, then I don't know how to help you. I guess the chess.com customer support team are just incompetent if they can't help you with something as trivial as this.

 

Most of the time there's an issue with missing or incorrect documentation and staff do contact the member about it 

Avatar of Pilgrim23

They contacted me finally through e-mail . They need more evidence

Avatar of Pianojames

Congratulations on finally receiving your FM title on chess.com! grin.png

Avatar of Pilgrim23

Thank you.

I also want to thank the  wonderful support team of chess.com .

Avatar of idilis
Pilgrim23 wrote:

Thank you.

I also want to thank the  wonderful support team of chess.com .

They forgot to add

Avatar of Duck

Why doesn't chess.com verify USCF titles?

Avatar of Martin_Stahl
ScatteredWealth wrote:

Why doesn't chess.com verify USCF titles?

 

It does for NM titles.

Avatar of awesome1184

wooo gg

Avatar of Duck
Martin_Stahl wrote:
ScatteredWealth wrote:

Why doesn't chess.com verify USCF titles?

 

It does for NM titles.

What about all the other USCF titles?

Avatar of Hajialiyev_Islam2008

Hello. I have sent all the documents requested by Islam Hajaliyev CM Chess.com chess program. Yanliz did not send me any reply regarding my request from Chess.com. Lichess.org Gives the Title in 1 hour. It's been 3 days since I submitted my request regarding the confirmation of my Chess.com a Title.

Avatar of Hajialiyev_Islam2008

I have sent all the necessary documents related to the title. But Chess.com is not contacting me. What is the reason for this? Confirming a title for Chess.com is not that difficult. Lichess.org Solves a Titled account within 1 hour.

Avatar of Hajialiyev_Islam2008

I submited this form with all the evidence
https://www.chess.com/members/submit-title-proof