WebGL is not supported by your browser, so some of your Piece or Animation Type settings are ignored

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itsmechessman894

Get this message any time I try to do something. The website will reset the board with stock piece options, and if I try to do puzzles, games, or anything at all the entire board doesn't show up. Have tried reseting wifi, computer, re-logging in my account, deleting mac caches, deleting website cache, enabling and disabling WebGL in chrome://flags, and as well as chrome settings "use hardware acceleration when able". Strangely enough this has never been an issue and only appeared today. I haven't downloaded anything or altered my computer apart from what I mentioned. It also doesn't seem to effect Lichess. Please help, my chess.com account basically is void with this error.

Martin_Stahl
itsmechessman894 wrote:

Get this message any time I try to do something. The website will reset the board with stock piece options, and if I try to do puzzles, games, or anything at all the entire board doesn't show up. Have tried reseting wifi, computer, re-logging in my account, deleting mac caches, deleting website cache, enabling and disabling WebGL in chrome://flags, and as well as chrome settings "use hardware acceleration when able". Strangely enough this has never been an issue and only appeared today. I haven't downloaded anything or altered my computer apart from what I mentioned. It also doesn't seem to effect Lichess. Please help, my chess.com account basically is void with this error.

 

Staff are aware of the issue for some members. They are actively working on it.

Martin_Stahl
georgec5614 wrote:

What will happen if I time out some of my Daily games because I cannot make a move?

 

 

It doesn't look like you're on the move in any games where vacation isn't allowed, so that should automatically kick in and prevent you from timing out on those.

 

 

FoolOnDeck

Same issue... using Safari.

Martin_Stahl

It appears the issue might be related to the CDN the site uses and is impacting some regions. At least one member started using a VPN and the problem went away.