Hi,
Today the app is not working anymore on my ipad air, which runs 12.5.5
When I lauch chess it shows briefly a black screen and after closes
website and app not working on ipad
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Have the same problem after the update on my iPhone (12.5.5)
Jun 15, 2022
0
#24
Dekyde wrote:
Have the same problem after the update on my iPhone (12.5.5)
We apologize for the inconvenience.
Our developers are working on a fix right now.
Jun 16, 2022
0
#25
Dekyde wrote:
Have the same problem after the update on my iPhone (12.5.5)
A fresh reinstallation of the app should now fix this.
If you need any help with this, please message me. 
Same prob, When I try to load the app in my iPad, it gives a msg, not compatible suddenly, after reinstalling the app. Before that it was working.I paid 1 year subscription charges too. Please help in this regard
Can you upgrade your iOS version to iOS 11?
If not, then your iPad device is not advanced enough for chess.com.
In that case you could send an email to support@chess.com to explain your situation.