Hi.
I just started playing live chess here, today I played my second live game. I was winning (he only had the king left, and I still had a knight and 5 or 6 pawns). It was my turn to move. I play on my Ipad, so I wanted to touch the knight and move it. But a millisecond before I touched the screen I think he surrendered. So instead of touching the knight I pressed some button in some menu (I didn´t have the time to read which it was), and suddenly I was out of the game. I probably pressed the "Home"-button in the "end of game"-menu or something. Now, since I was out of the game I could no longer go back and look at the review of the game on my ipad (as they say here: http://www.chess.com/forum/view/livechess/review-live-games-from-iphone-app ). That sucks, but worse than that, the game didn´t change my ratings. And on chess.com it says that I only have played 1 game.
So what happened to my game? :/
I would write to support:
https://support.chess.com/customer/portal/emails/new
It's possible you discovered a bug they would should know about.
Hi.
I just started playing live chess here, today I played my second live game. I was winning (he only had the king left, and I still had a knight and 5 or 6 pawns). It was my turn to move. I play on my Ipad, so I wanted to touch the knight and move it. But a millisecond before I touched the screen I think he surrendered. So instead of touching the knight I pressed some button in some menu (I didn´t have the time to read which it was), and suddenly I was out of the game. I probably pressed the "Home"-button in the "end of game"-menu or something. Now, since I was out of the game I could no longer go back and look at the review of the game on my ipad (as they say here: http://www.chess.com/forum/view/livechess/review-live-games-from-iphone-app ). That sucks, but worse than that, the game didn´t change my ratings. And on chess.com it says that I only have played 1 game.
So what happened to my game? :/