I am bringing more attention to this thread because this happened to me today! My opponent got a 7-point head start and it was rather defeating. I "lost" by battle 11-15, but did I really?
C'mon Chess.com. What's going on?!
Puzzle Battle Early Start
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Oct 18, 2022
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#3
This is still unresolved and happened to me often the last couple of days. My guess is that one can turn off the timer and start right away client-side...
I have noticed that in many of my puzzle battles, my clock will still be ticking down to zero; meanwhile, my opponent ends up completing at least one -- sometimes two -- puzzles before I am even allowed to start my own.
This ends up putting additional time pressure, as I am then forced to rush my moves and blunder on puzzles that I otherwise would not have missed in order to compensate for lost time.
Presumably, I cannot be the only user on this website having this problem, though I myself would not mind knowing why this happens, and what the website plans on doing about it.
Unfortunately, I cannot find any specific information in regards to this issue, and I am certain that there are other silent players out there who would appreciate having better insight into this matter.