bug with starting positions?

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Avatar of electrowas

so i played in the marothon kings gamit tournament in live chess (not the new one). my first game i was black and and my opponents clack started ticking instead of mine and its black to move after e4 e5 f4 when i tryed to make a move my opponents clock was still counting then i lost by abondoment.same thing happened on the scond game with black( by now i lost like 30+ points).3 time im with white and my opponent plays the move then i tryed the piece went back to origonal square. on the 5th try im in the new live beta verson or something and it worked so plz tell me what happened.( i lost 50 plus points because of this bug).plz help:.((

Avatar of Rasmir

that is a sync issue with the server, either due to lag on your end or their end. 

Avatar of electrowas

i tryed to log out and back in still didnt work

Avatar of Rasmir

check your internet connection. ie, reset your router/modem, run a speedtest on your mobile device/computer. if you're playing from a mobile device, try playing on a computer and see if you have the same issue or vice versa. if it messes up on mobile but works fine on desktop, try reinstalling the app on your mobile.

Avatar of electrowas

im always on a computer

Avatar of Rasmir

yeah, check your internet connection. go to speedtest.net when you have issues and see what it says. if you're on wifi, try to direct connect. 

Avatar of manekapa

The problem was the thematic tournament was invalid as a live tournament:

https://www.chess.com/forum/view/tournaments/lag-abandonment-with-saturday-kings-gambit-marathon-arena

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