Seek graph not displaying properly - help needed

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Natural_Confidence

I use chrome, I can not click to enter the game created by others, I can only create my own game and play...when I move my cursor over the dots there is no cloud displaying game info created by other opponents...perhaps I need to enable something in chrome settings?

 

thnx in advance for help

Unikat-Automat

I have the same, and many pore problems with chrome! Now I use other browser, and I have no problems. But maybe all is in chrome settings, I don,t know

Natural_Confidence

are there any comments here? cause I see 2 comments in stats when there is none to read..perhaps deleted

shaun

No problem!  I can certainly help you here.  Sometimes security extensions or pop up blockers can stop this.  

To remove an extension from Google Chrome:
  1. On your browser, click menu .
  2. Select More tools > Extensions.
  3. On the extension you want to remove, click Remove from Chrome 

If you disable your extentions and pop up blocker and the issue continues, message me your OS and Chrome version and I'll give further assistance!

Natural_Confidence

thnx shaun i am about to look into these suggestions and see does it help, then ill report

Natural_Confidence

there are no any extensions except google docs  google slides and google sheets  can they produce these problems?

 

as per the pop up blocker, where it is located?

Natural_Confidence

what is more confusing is i played several times yesterday and today and sometimes there is no problem...everything is ok..then again later it doesnt work again? :)

dgiridharan1128

Yes, I'm experienceing the same issue. But I haven't been able to fix this.

Are then any suggestions on how to fix this issue?

Note: Once I refresh the live chess page, the seek graph is functioning normally.

dgiridharan1128

I just tried using chess.com in firefox, but looks like the same issue is happening...

What brower are you guys using? I've tried firefox and chrome and both have the same issue.

Any help is greatly appreciated. This is actually rather frustrating...