Likely this topic has come up before but the persistent timeout in mid game is really starting to impact my rankings which werent great to begin with. The internet connection is super strong but the server picks up some sort of disconnection issue and then times you out. At what point is this going to be dealt with? Its really ruining the enjoyment of the live game.
The world is experiencing a pandemic. Many people are home, driving large increases in internet usage.
Chess.com reported being on a pace to experience 10 years growth in three months. https://www.chess.com/blog/erik/chess-com-during-this-global-stay-home-moment
In such a situation, internet speeds slow and connections are overwhelmed. Each play you make takes many hops before reaching chess.com, rendering your own download speed interesting but not determinative. What is your average lag? What is your max lag? Your upload speed?
Your patience and understanding is required.
I see you have played 20,000 games here yet you do not support the site financially. Why is that?
Likely this topic has come up before but the persistent timeout in mid game is really starting to impact my rankings which werent great to begin with. The internet connection is super strong but the server picks up some sort of disconnection issue and then times you out. At what point is this going to be dealt with? Its really ruining the enjoyment of the live game.