It seems to be OK if you start games from the live page, using the custom option to make sure it is rated. It fails when you start using the left menu bar on the main page.
Mine has mysteriously been fixed.
Mysterious things do happen on chess dot com. Usually with no explanation forthcoming at all. Shocking!
If you need help, please contact our Help and Support team.
It seems to be OK if you start games from the live page, using the custom option to make sure it is rated. It fails when you start using the left menu bar on the main page.