Answering the questions on my mute
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Probably your inappropriate thread you made awhile ago
But I agree this is a weak point in their moderation. They need to give reasons on action taken, not only at user request. Why they don’t give the reason in the mute message or mute email is beyond me.
Hello TrickyKnight001
Because you have not followed our Community Guidelines, your account has been muted until 2024-08-07.
We hope that in the future you will help us make Chess.com a fun and friendly place to enjoy chess. If you have any questions, please contact our Support Team https://chess.com/support.
Thank you very much,
Chess.com Support
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