chess.com a site of fraud and deceit

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Avatar of chessmat202324

Hello . For what reason was my account closed? Was it even possible to write? I do not understand the reason. I played 7000 games. All is fine. It was only yesterday when I started playing in the Arena of Legends tournament.
When there were 20 minutes left until the end of the tournament, and I struggled for 1-2 places, suddenly they took me and shut me down. Tell me please where I exactly in what game of the tournament I played there is not fair. Why is it not nice to do so?
I understand that the prize money goes to fake players. All the arrangements. I just would not play in a tournament where honest players have their accounts closed so as not to pay money in a tournament for prizes.
My login chessmat2023

Well, how long do I have to wait for an answer. Closed my account unfairly. Now you don't answer anything for what reason. Where did I break the rules of fair play? I'VE BEEN WAITING FOR YOUR REPLY FOR 4 DAYS NOW. I GOT A MESSAGE FROM YOU THAT YOU WILL REPLY WITHIN 1-2 DAYS. THIS IS HOW YOUR SITE WORKS. FIRST YOU CLOSE MY ACCOUNT FOR SOME REASON. THEN YOU KEEP QUIET FOR 4 DAYS. AND YOU CALL YOURSELF THE NUMBER 1 SITE ???? Give me my money back for the 6 months I spent on your site buying a platinum membership. That's $42.

, , Chess.com Member Support <support@chess.com>
Hello chessmat202324!

Thank you for contacting Chess.com Member Support. We have received your request and are working to get back to you as soon as possible. We try to reply within 1-2 business days, but can sometimes get backed up with holidays or lots of inquiries. 

We appreciate your patience and support!

Chess.com Member Support
https://support.chess.com

Avatar of Pudge1212
I’ll send you 42 dollars but you have to start supporting Russia
Avatar of TotalChub

Thats very dissapointing and i feel bad. I hope you get your account back

Avatar of ndrwjns

Sad to read this. I've enjoyed the various times our paths have crossed in tournaments.

Avatar of StumpyBlitzer

Hi, 

They are busy and will get a response. Posts like this are not for the general forums. 

Thanks 

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