I do not think that will help.They probably need to go to the technology office for help.
HELP! SOMEONE HAS BLOCKED ME, BUT HE SAYS I BLOCKED HIM, WHAT HAPPENED?

LOL, thanks everyone 4 looking at this form, even though that guy called me bad stuff, but we are friends again!!! thanks 4 all the helpful suggestions, but it is over!!! OK, so I can exeplain it again, so that guy told someguy else that I blocked him, and I will NEVER block him! I triend to message him, but it said that I got blocked by HIM!!!!
Sounds like you have a tough blockage problem here.
Maybe try this------------