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Avatar of Sherif_2014

when i was playing by luck i did some pretty good moves for about 3 matches straight chess.com accused me of cheating it said i can make an appeal which i did or make a new acc i wasn't going to accept making an new acc cause i had the diamond membership but it said it will comeback so i accepted my first acc was Sherif_14 and my new acc is Sherif_2014 and when i did the new acc it give me the friends list but didn't give me my membership so pls review my case .

Avatar of Idkwhat_01234

Go to help and support, gng

Avatar of Idkwhat_01234

This is otf frfr gng... Nobody dont know what to do. But I'll probably ask staff about this and not go to a forum.

Avatar of Sir_TrashPanda
Sherif_2014 wrote:

when i was playing by luck i did some pretty good moves for about 3 matches straight chess.com accused me of cheating it said i can make an appeal which i did or make a new acc i wasn't going to accept making an new acc cause i had the diamond membership but it said it will comeback so i accepted my first acc was Sherif_14 and my new acc is Sherif_2014 and when i did the new acc it give me the friends list but didn't give me my membership so pls review my case .

This issue can't be resolved in the forums. You will have to contact support directly and work with staff to transfer your membership.

Avatar of Sherif_2014

thank you guys so much