As a paid member I loathe this pause games inclusion. I have already contacted Erik and team to get this as an opt in or opt out feature.
vacation/paused game
Unless you are sure about the time remaining, this may apply.
http://www.chess.com/forum/view/help-support/auto-vacation-time
http://www.chess.com/forum/view/help-support/got-24hrs-added-to-my-time
Hi, as a premium member my games are automatically placed on vacation or "paused" when they come within a certain time of expiring. While I do appreciate this feature, the last 3 days in a row this has happened while I still had 22 hours left for one game and 2 days for another. Can this be fixed? Thanks.