According to the Wall Street Journal, the server is crashing because everyone wants to play Mittens.
502 ?? Server error. Our fault. We will look into it!
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Jan 21, 2023
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#183
Ziryab wrote:
According to the Wall Street Journal, the server is crashing because everyone wants to play Mittens.
I knew it! Damn you mittens! Mittens is behind all the troubles of the world, or at least the chess world.
Jan 21, 2023
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#184
Ziryab wrote:
According to the Wall Street Journal, the server is crashing because everyone wants to play Mittens.
Not that I didn't already know, but apparently I'd be terrible at marketing... I don't think mittens is interesting at all.
Jan 21, 2023
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#185
llama36 wrote:
Ziryab wrote:
According to the Wall Street Journal, the server is crashing because everyone wants to play Mittens.
Not that I didn't already know, but apparently I'd be terrible at marketing... I don't think mittens is interesting at all.
Not finding something interesting does not make you bad at marketing that something. Whether a marketing professional likes the product or not is irrelevant.
Mittens was a PR stunt. Apparently it contributed to the current melt down... God works in mysterious ways.
Jan 21, 2023
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#186
BlueScreenRevenge wrote:
llama36 wrote:
Ziryab wrote:
According to the Wall Street Journal, the server is crashing because everyone wants to play Mittens.
Not that I didn't already know, but apparently I'd be terrible at marketing... I don't think mittens is interesting at all.
Not finding something interesting does not make you bad at marketing that something. Whether a marketing professional likes the product or not is irrelevant.
Mittens was a PR stunt. Apparently it contributed to the current melt down... God works in mysterious ways.
That's not what I meant. I'd have said it's too stupid to generate any interest... it's ok I guess... as ok as any of their novelty bots.
I guess chess.com didn't predict its success either, so maybe I'm not so bad heh.
Jan 22, 2023
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#187
willowmaker67 wrote:
Martin_Stahl wrote:
willowmaker67 wrote:
Sorry. I'm in IT... not buying this at all. Performance and capacity management is hardly a lost art or science; and assuming they have chess games served on cloud computing environments then scaling out the infrastructure is even easier. If there is any delay, then it is either the application or wallets are tight.
Some things are scaled out and scalable. Some things require changes to scale. Staff are working on different optimizations and capacity increases to alleviate issues. It isn't as simple as just adding compute nodes.
Word salad, sir. Word salad. Not only is your statement nonsensical but it is nonsensical at several layers if I were to assume your statement was remotely accurate beyond 100,000 ft. strategy.
I never once simplified the issue to simply "adding compute nodes". You did that. Reread my statement and perhaps ask more questions.
"Scaling out the infrastructure" generally means adding compute nodes (I.e. servers) and/or adding CPU/RAM.
It takes more than that, including changes to code and database architectures. That latter part takes the most time.
Jan 22, 2023
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#188
RonaldJosephCote wrote:
What are we up to now?....200 threads on server issues? eh, in a few months most people will get it. Why don't you all take a couple of weeks off and let them do their annual maintenance.
Ron, are you going to lead the march?
Easy talk for those who haven't played a game on chess.com since May 31st 2017...
Jan 22, 2023
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#190
Ron, I think you misspoke. They're not doing their annual maintenance; They're up to their a**es in alligators...
Jan 22, 2023
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#191
RonaldJosephCote wrote:
let them do their annual maintenance.
If that were an actual thing, then maybe your advice would make sense 
Jan 22, 2023
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#192
RonaldJosephCote wrote:
Dam,...listen to all these cranky people......no wonder the server is down.
Umm, should people be happy about the situation?
American political views + obscure Hyundai commercials do not the great metaphors make...I merely suggest that as you use this website for things other than playing chess it is unsurprising that you do not share the growing irritation and concern of those who do.
Jan 23, 2023
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#194
Any word? It's been several *days*, which I think equals a year in internet time.
Jan 23, 2023
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#195
There's an official blog post about the problems here https://www.chess.com/blog/chesscom
Seriously reconsidering my subscription right now.
Jan 23, 2023
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#197
KingMoored wrote:
There's an official blog post about the problems here https://www.chess.com/blog/chesscom
Direct link to the blog
https://www.chess.com/blog/CHESScom/chess-is-booming-and-our-servers-are-struggling
Jan 23, 2023
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#198
Martin_Stahl wrote:
KingMoored wrote:
There's an official blog post about the problems here https://www.chess.com/blog/chesscom
Direct link to the blog
https://www.chess.com/blog/CHESScom/chess-is-booming-and-our-servers-are-struggling
Would have liked to see this explanation when the problems started (Jan 6 or thereabouts), but good that it’s up now. The problem has grown much worse through the weekend. This morning I experienced three 502s while solving ten puzzles and another writing this comment.
Would be nice to finally get a solution rather than just an explanation. It's been going for a good while now and only getting worse.
It's silly to assume people would switch from chess24 en masse just because someone signed some business papers in a boardroom somewhere.
They'd be attached to the look and layout of the site, the community, to their ratings, their account, etc.