If both players get disconnected, my understanding is that game will just abort.
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Just found a weird glitch that has been reported on here before, but wasn't taken seriously.
I played a thirty minute game against a player named "" and here is a link to the game, which cannot be found on either of our chess.com profiles.
The game was a draw, it seemed drawish but definitely had lots of play remaining, I went downstairs to go smoke and I came back up and my computer was hibernating. I turned it back on and continued to play, making my move, like nothing had happened.
I continued to go look for my shed keys (to continue my smoke) as this was a thirty minute game, and I thought five-ten minutes would be more than enough to time to smoke and play out the position with the remaining fifteen minutes of the game.
I came upstairs after making what I thought was a pretty sinister move and I noticed it said my opponent was offline, and it had a rematch or new game button within the UI now.
My opponent had "went offline" and the game was no longer counting down his clock, so i went to my profile.
And the game had disapearred, I couldn't see that game, it is like it no longer existed, to my understanding no elo points were taken, and the game was aborted, it isn't a problem in my case, because it was a drawn position, but I did this glitch by mistake, someone could maliciously find out this method (as I remember someone doing it to me before) and use this to never lose games. (as mentioned via this post) https://www.chess.com/forum/view/help-support/games-aborted-when-opponent-losing
This is a legit thing, and it is hard to explain via text but this is a prime example of it happening... hopefully it can be fixed.