report via contact support there you will get help https://chess.com/support
Chess.com no feedback
Sort:
May 8, 2025
0
#3
I received an email from chess.com, informing me the bug was fixed and indeed, the chessboard appears again for me. I received the email on my email address not here in the Messages of chess.com account. So the problem is fixed, but it seems that nobody reads the Messages here, since I had co complain in the Forum to be heard.
Anyways, the site works well, as usual on Firefox 138.1 on Ipad.
Thanks for answering, man.
May 8, 2025
0
#4
matdin10 wrote:
I sent another message to chess.com about difunctional site. Let’s see if they respond.
I'm very confident that account doesn't have anyone looking at the messages. Support is not generally done that way
May 8, 2025
0
#5
Martin_Stahl wrote:
matdin10 wrote:
I sent another message to chess.com about difunctional site. Let’s see if they respond.
I'm very confident that account doesn't have anyone looking at the messages. Support is not generally done that way
As a matter of fact, in 2024 I received 3 messages from Chess.com, maybe something changed. But I understand: too many users to respond to.
As long as the site works as intended, I’m not interested either to send messages to chess.com staff.
I sent another message to chess.com about difunctional site. Let’s see if they respond.