Do staff ever look at this site feedback forum?

Do staff ever look at this site feedback forum?
It doesn't feel like they do at all... are we just shouting into the wind here?

Is there a feature list that has been approved and that they are working on -- that's public?

There is no public to-do list.

The forum used to be posted in regularly by site CEO Erik in the early years. You can still find his old posts in the forum. However, I haven't seen a post from Erik in many years.

Very occasionally, other members of the staff post in forums. It is assumed that the rare postings provide some evidence that the staff is not often reading the average forum posts.

Danny Rensch is pretty visible and still does his State of Chess.com broadcasts where he solicits questions from users and discusses upcoming developments. You can find those on Youtube.

Thx for responding.

They don't seem to respond in the beta forums either. They need a better system... for eg a thread where people can upvote feature requests -- giving them ratings.

One of the great things about owning your own company is that you can run it how you want. I don't think that they would go for a features request list with upvoting and downvoting. Those lists are vulnerable to spamming.

People come on here all the time, announcing that they know the right way to do things. You seem to think that they should make the site more like lichess. I don't think that argument is likely to prevail.

If somebody else comes along with a better chess site, users will migrate pretty quickly.

However, people have been flocking here for years and that is pretty compelling evidence they are doing something right.

>If somebody else comes along with a better chess site, users will migrate pretty quickly.

It's not true... just look at Microsoft vs Linux. Linux is the superior OS by far -- most people don't even know what it is. Most people are clueless (including chess players). Lichess is far superior (except in: clubs, forums, correspondence tourneys -- but they could be fixed very quickly).

Hmm. I guess most people have tried it and found lichess to be lacking something.

lol - lichess is much better except in this and this and this. And lichess could fix them quickly. I guess they don't want to

The different site philosophies / strategies mean that lichess is focused on the needs of their existing user base, whereas Chess.com is looking to attract new players to the game. Puzzle Rush was a huge win for Chess.com that caught lichess unawares, and they really had to scramble to implement something comparable. Took them a little while too.

Yes Lichess is very much a blitz/bullet playing hall. Unfortunately (for me).
More rapid/classical games are managed off-site with slack (forum software).

I wish more people played longer time formats... correspondence is good for breaking up long games into bite sized daily chunks.

The main dev for lichess is much more an IT guy than a chess player... his rating is low.
Which means he isn't interested in implementing correspondence features etc.

4K IS EPOC, HE IS A PART OF OTF AND OUR COMMUNITY

Linux is great but there are a lot of different distributions, each with their own quirks. For a power user, Linux is better. For the vast majority of people, they want easy and usable and Windows and Apple are the lions share of end user computing.

What's better in a technical sense may not be in a subjective one 

I Dont Know But Maybe, I’m a Staff

Thanks for reading/responding.
Is there a system for users to get good ideas and feature requests to staff? I understand there are lots of trolls posting silly things non-stop in these forums -- so I don't blame staff for not trawling thru the mud here too much.

But could there be a system setup where people can submit feature requests and other users can up/down vote or tag as spam/trolling. So the user base can do the heavy lifting and staff just look at the top requests...?

Another system could be having trusted helpful users with a good history (such as Martin_Stahl and justbefair) who read the forums -- and they could relay the top ideas to devs.

Btw is it still true that chesscom has 400 devs? (Says so on the about us page).

The OP means staff of Chess.com. You're not staff.

That page mentions the overall number of staff, not all are developers. It's higher now (especially including other site owned things)

There are a lot of developers in different areas of the site. They make up a good proportion of staff. That said, the site has project managers and other staff that are the primary drivers on what types of features are updated and implemented; developers, while involved and likely suggest things, implement projects and don't decide on what ones to do

Should have known that guy was a troll... way too many on these forums.

Thanks for the info.

Well I guess a moderator being the first reply answers the first question.