It sounds like you're going through a frustrating situation. I’m sorry to hear that you're dealing with this. For specific issues related to account penalties and recovery, reaching out directly to the support team or moderators of the platform you’re dealing with is the best approach. They can provide you with the most accurate information about the duration of the mute and any potential for recovering your posts.If you haven’t already, you might want to review the platform’s guidelines on advertising and spamming to ensure you fully understand the rules and avoid similar issues in the future. It’s also helpful to keep a record of any communications you’ve had with the support team so you can refer back to them if needed.
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If you need help with how to approach the support team or any other related advice, feel free to ask!
Hi!
This is the alternative account of an account having been muted from Feb 11th by too much advertisement.
Ya, I had known spamming violating the rules but I didn't know advertisement is spamming. I got a message that I would be muted for A LONG TIME
And how long is "A LONG TIME"???
I have sent my advertisement to plenty of people. However, the message I sent was just one message/person. My messages were totally polite and respectful. I am so jealous with someone I don't remember who spammed in chats and forums. With someone swearing bad words without penalty applied.
Maybe I don't have to write this, I can create a new one and easily regain my elo. But after the mute applied, all my posts got deleted - the brainchild I spent hours and hours writing. I got bored with chess.com then. But lot of things to lose: my friends I made, the elo I gained, the fame I had and the club I control.
Writing in a sad emotion, I hope someone can help me recover from this. A staff or a moderator who comes here and unmute my main account, or moreover, give me my posts back, I will be so grateful.
I haven't said something impolite, and I swear for that. I hope all of you guys understand.
Thanks for reading!