New review presentation is awfull

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kurce81

@drittman13 thank YOU very much happy.png

che55wards
tbrummel wrote:

To everyone complaining about the new Review: I think it's great that people are taking time to let Chess.com know how you feel. However, as a professional developer myself, I'd like to suggest that we refrain from attacking the developers/managers personally as that's not helpful. They are doing what they think is an improvement (I've never known a developer to intentionally make something worse -- well, except Amazon Music, but that's another thread). What IS helpful is to be specific about what is harder or worse or displeasing. There are many comments here that say it's worse or it used to be better, but with no specifics about why and what. I think adding specific examples of things that take more clicks or information that's harder to find would be helpful to the development team and would make it more likely that we get something everyone is happy with. Just my two cents.

I’d say the ‘complainers’ are being more professional than the ‘staff / developers’ - most of the complainer posts are voicing some specific items that are worse - staff and developers refuse to list what they think are improvements, and refuse to be specific about what quantitative feedback they are using to decide how to move forward

Paying Users / Complainers - B-

Staff / Developers - F

Peterpl987

I had just played a game and went to review as per normal. I immediately noticed that it had reverted back to the previous version - thanks for this. Even after having used the new version for a few days, I still much prefer the original version. Everything just seems to be much more logical with everything you want just being there without having to search for it. I particularly like the description of the move you made and what would have been best both being visible, with the "show moves" button to show how the "best move" would have played out. The scale of everything, font size etc all just seems to fit much better. I haven't yet understood what the change was meant to do, what was thought to be an improvement. Until I can be convinced of what was intended, I would vote to keep the old system.

che55wards
Peterpl987 wrote:

I haven't yet understood what the change was meant to do, what was thought to be an improvement. Until I can be convinced of what was intended, I would vote to keep the old system.

Likewise...so odd that us paying members don't understand what the change was meant to do...because no staff / developers have been willing to say what it is meant to do / improve!!!

gschum02

Just wanted to say thank you to drittman13 for hearing people out and taking time to respond. It sounds like some changes are in the works in response to feedback, which is pretty cool.

mattmos

Just wanted to say thank you for reverting back to the previous version. After using it again I can't say that I miss anything from the new version. The original feels much more logical, unified and intuitive.

TossiCheeser
drittman13 wrote:

We will eventually be moving to a new design ...

This part worries me still.

Kyla01
tbrummel wrote:

There are many comments here that say it's worse or it used to be better, but with no specifics about why and what. I think adding specific examples of things that take more clicks or information that's harder to find would be helpful to the development team and would make it more likely that we get something everyone is happy with. Just my two cents.

If everybody tells you that the old interface is superior on every single thing compared to the new version then it's pretty specific. Just my two cents.

danb37

There has been no restoration of the opening analysis showing ( wins losses and draws ,number of times opening played)for nonpremium players in the game review?

Kenjitsuka
Dipolygon wrote:

The old design is back! I'm so happy, it's so much nicer.

No, because we complained a few of us are back on it for a little while. They will DELETE it soon enough, and then we will all be stuck with the new trash!

Kyla01
Kenjitsuka wrote:

No, because we complained a few of us are back on it for a little while. They will DELETE it soon enough, and then we will all be stuck with the new trash!

To go with something you know without doubt: "Wie dan leeft, die dan zorgt". Or for you non Dutch speaking people: "Don't cross the bridges before you come to them". If we really get that abomination, then we've had time enough to think about canceling membership.

Kenjitsuka
Kyla01 wrote:
Kenjitsuka wrote:

No, because we complained a few of us are back on it for a little while. They will DELETE it soon enough, and then we will all be stuck with the new trash!

To go with something you know without doubt: "Wie dan leeft, die dan zorgt". Or for you non Dutch speaking people: "Don't cross the bridges before you come to them". If we really get that abomination, then we've had time enough to think about canceling membership.

drittman13 who is working on the new design put us back on the old one, and he confirmed in this thread that they will delete it the moment they feel the new one is finished.
So this is just a move to stop our complaints for now.

richnfamous
Kenjitsuka wrote:

drittman13 who is working on the new design put us back on the old one, and he confirmed in this thread that they will delete it the moment they feel the new one is finished.
So this is just a move to stop our complaints for now.

I have this great idea: keep the old one! saves money, time and effort, and people like it. what's not to like?

FJLawrence
richnfamous wrote:
Kenjitsuka wrote:

drittman13 who is working on the new design put us back on the old one, and he confirmed in this thread that they will delete it the moment they feel the new one is finished.
So this is just a move to stop our complaints for now.

I have this great idea: keep the old one! saves money, time and effort, and people like it. what's not to like?

exactly. old one was perfect, i might be wrong, but is it really that hard to tevert to the old one?

Kyla01
FJLawrence wrote:

exactly. old one was perfect, i might be wrong, but is it really that hard to tevert to the old one?

Short answer: Yes, it's very difficult. Some people have worked on that for weeks and it takes a lot of effort to swallow one's pride and say: "ok, we made a huge mistake".

Also... they probably never consider pulling it back because "So much time, money and effort was put in to it already". I can imagine that feeling but... One of the first thing you learn in project management is that you should not care for the project itself. The moment it is clear that it will not improve anything, don't spend any new money on it and just pull the plug. Not even if the project is done for 95% because you will then spend another 5% on something that will not improve anything.

xGabica

The old version worked perfectly fine, and this new one is absolutely garbage. I'm cancelling my diamond membership. I'm not paying almost 20 dollars a month for a feature they decided to break for no reason.

wishiwereficher

The fact that they won't change it back, despite overwhelming negative reception says volumes about their respect for their community imo.

richnfamous
FJLawrence wrote:
richnfamous wrote:

I have this great idea: keep the old one! saves money, time and effort, and people like it. what's not to like?

exactly. old one was perfect, i might be wrong, but is it really that hard to tevert to the old one?

I think perhaps some internal politics and ego is involved. it's common in dev teams, and it never helps

MikeBrooklet

What happened to the rewind button that used to let me try a new move and get feedback on it? That was a useful feature; I felt like I learned a lot from the feedback I got when trying different moves this way. Yes, I know I can simply move a piece and it slips into analysis mode, but the former interface let me do both. Now we have fewer options. Sigh.

I agree with someone else's comment that the white bubble for the coach's feedback is jarring against the black background in dark mode. Not a fan of the new interface. Please change these two aspects.

mattmos

I'm surprised they're still rolling this out to people, they've reverted me back to the original for which I'm very thankful, it would be good to see them admit the new one is awful and switch back for everyone.