pricing feedback

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maxcro57

as someone who is never going to be making money from playing chess, it's hard to justify paying 10 or 14 or 17 w/e (short aside i personally would never consider a yearly subscription, but what i would do is subscribe monthly and have it last a year anyway. keep that in mind)

i have multiple random 5$ monthly subs that even though i dont actively benefit its not so much money that i feel the need to cancel them (multiple other reasons but irrelevant)

my point is, and im sure it's been said before but- for me personally you could get me to pay 7-8 a month for diamond membership (tbh the game reviews are the entire reason to pay at all, genuinely great idea on your part)

i don't speak for anyone else, but i do feel like you could potentially just make more money by lowering the price and getting rid of your yearly pricing idea entirely. i have no idea what your finances are, i'm sure you as a company are doing just fine, but for instance if you have 10k people paying you 20$ a month as an average, vs 50k people paying 5 a month -- (200k vs 250k)

im just saying, a higher price point is not necessarily more profitable. i'm sure you know this, i'm sure the worry you have is the short term losses, but maybe do some polling and consider it, and maybe you have and maybe it's not. just a suggestion. even as is i can see myself occasionally paying the current one month fee, for what it's worth. would definitely pay it were it cheaper though.

justbefair

Well, you have hardly played any games at all since you joined. (4 games since 12/23)

I can therefore understand why you are reluctant to sign up for the diamond membership. You are only intermittently interested in playing chess here.

By the way, the diamond membership would be only $120 if you paid for a year up front.

Or $204 if you pay $17 monthly.

It seems like a clear benefit to paying a year at a time.

Maybe they could have a weekly membership for people like you. ($7 per week?)

I think the problem is processing all the international payments. People often need help from support.

maxcro57

actually i just signed in with google, firefox didnt have my login saved and it wouldve taken some time to find it

it only seems like a benefit because you're being charged for not doing it (paying 204 vs 120) psychologically that's like doubling the price of something then selling it buy 2 get 1 free, anyone who only needed or wanted 1 of something is getting a raw deal (in this case because the price of the product was doubled to begin with) i was being polite but it's manipulative marketing

imo tho in this case it's not even necessarily beneficial because im never gonna pay 204 or 120 a year for this service (and ive used the trial they offer, and ive used it multiple times on w/e my actual account is so they must refresh it every so often)

basically, i can justify 5 a month no problem, id personally maybe be willing to pay up to 8 (gonna be different for everyone) not only is this price point probably not efficient profit wise it's likely alienating a large portion as well that just cant pay it (not that you need it but its a useful enough tool that i am only interested in playing chess with access to it) i doubt i'm alone on that, and i live a fairly comfortable life with nothing but time

i could just pay for it, and because they offer a free trial realistically anyone could get it for free as often as they like-- im not willing to pay this nor am i willing to abuse their free trial system. but also, im willing to pay up to 8 a month (this is nickel and dimey but it does matter, to at least one person) so paying the same rate for a week instead is still literally no better than what they currently do, which is what im criticizing- its a lateral move and wouldnt change my opinion i mean (it would make it worse honestly)

tl;dr: im willing to pay 5-8 a month, alternatively im willing to pay 0 and not play chess

yearly subscriptions, auto renewal by default, these are both extremely predatory practices by themselves, i'm not here to judge a business for making money- im saying take my money, or don't