Better to contact chess.com.
Scroll wheel
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Apr 6, 2022
0
#3
This is driving me crazy as I have my mouse sensitivity pretty high and the apple magic mouse doesn't have a wheel, its just a surface so, even resting my finger on the mouse is causing the analysis board to scroll.
Agreed, this is super annoying especially in something like Puzzle Rush where the slightest touch on my apple magic mouse cycles back through moves and won't let me drag pieces to play a move. Frustrating when trying to make moves quickly. Please introduce a setting allowing us to turn this off!
Apr 6, 2022
0
#5
https://support.chess.com/article/295-how-do-i-report-a-bug-or-make-a-suggestion
Maybe worth suggesting this way.
Apr 7, 2022
0
#6
OK, will do. Kind of imagined the "Site Feedback" forum would be a suitable place for it, but maybe not...
Apr 7, 2022
0
#7
I've submitted a ticket to support over it, hopefully this is something they address... At a bare minimum, they need to rate-limit the scroll speed but would like to be able to disable entirely...
Yeah, I could do with a setting to disable it too. I just spent time looking for one, foolishly thinking that they would have included one when adding this 'feature.'
Apr 7, 2022
0
#9
Chess.com should really implement an option to allow users to turn this scroll wheel functionality on or off. This update really messed up the whole user experience in several ways. If this isn't resolved soon I will cancel my premium subscription because the user experience as it is now is not worth the price.
It seems that the scroll wheel on the mouse now cycles through moves in certain games - on Analysis, on Vote Chess, but not on Daily games? I haven't checked everything.
I'm sure this seemed like a super fun idea, and it's no harm on (say) the Analysis board, where there isn't any scrolling to be done on the screen, but please can it be switched off on Vote Chess, and anything else where there is anything to scroll down to. At the moment, scrolling the wheel both scrolls down the page and starts cycling through moves, which is really not good. And scrolling down the page to the comments is more useful/essential.
Thank you!