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Avatar of 926Andy

Starting a few days ago, symbols I don't understand showed up on my pages. For example, in game analysis, instead of "<" to go to previous move, there is a "#". I'd appreciate any info on how to get back to the original settings. These aren't showing up on mobile app.

Avatar of manekapa

Try clearing your browser's cache.

Avatar of 926Andy

I did that and it didn't help

Avatar of manekapa

1 - I have no problems with Firefox on a Windows 10 PC, version "119.0".

Is your browser version up to date?

2 - Have you installed any browser extensions which might interfere with the page download?

3 - Have you tried a different browser?

Avatar of 926Andy

It’s an iMac. Doesn’t happen on mobile app or when I use Safari. Version is up to date. Opened in “safe” mode and still doesn’t get rid of problem. I didn’t knowingly ad any extension

Avatar of Gunner-za

The icons of taken pieces are only letters. Instead of showing the font of pieces.

Avatar of Martin_Stahl
Gunner-za wrote:

The icons of taken pieces are only letters. Instead of showing the font of pieces.

That depends on settings.

Avatar of Martin_Stahl
926Andy wrote:

It’s an iMac. Doesn’t happen on mobile app or when I use Safari. Version is up to date. Opened in “safe” mode and still doesn’t get rid of problem. I didn’t knowingly ad any extension

When you say it's up to date what is your Firefox version?

Avatar of 926Andy

Avatar of 926Andy

The chess.com support team identified the problem in the "fonts" setting. All fixed.

Avatar of Martin_Stahl
926Andy wrote:

The chess.com support team identified the problem in the "fonts" setting. All fixed.

To clarify, it was a Firefox font setting that had to be charged.