The New Profile Update Is Bad

Probably lol

I’m a long time player on chess.com. I have played thousands of games over the last 5 years on chess.com, and I’m deeply concerned about this latest round of profile “improvements” that have actually stripped away core functionality. I’m posting here in hopes you’ll review these issues and help steer the site back toward prioritizing player experience over subscription upsells.

Key Concerns:

• Disappeared Win/Loss Breakdown

  • Used to see checkmate‑vs‑resignation percentages for wins and losses; now completely gone.

• Hidden Error Metrics

  • Blunder and mistake counts no longer visible unless you manually review each game—an absurd extra step. Also a way to force users to buy premium subscriptions.

• Feature Lock‑Ins for Premium Tiers

  • Year after year, basic stats vanish unless you pay for the highest subscription. This feels like deliberate “feature gouging.”

Why This Matters:

1. Player Improvement

   • Tracking mistakes is essential for learning. Without clear feedback on errors, the site fails its educational mission.

2. Transparency & Trust

   • Longtime users feel punished, not rewarded. Removing stats without warning erodes confidence in the platform. I cannot stress this enough!

3. Community Backlash

   • These changes risk driving away loyal members who value honest, data‑driven self‑assessment.

Requested Actions:

1. Moderator Escalation

   • Please flag this thread and forward these concerns to the product team for an urgent review.

2. Feature Restoration

   • Re-enable checkmate/resignation percentages and error counts for all users, or at minimum provide a toggle in account settings. Profile views is another must.

3. Transparent Roadmap

   • Publish a clear update schedule so the community knows what to expect—no more stealth removals.

I love Chess and used to love chess.com. I want chess.com it to thrive, but these profile "improvements" are a step backward along with other "improvements" to showing the number of Great, Best and Excellent moves after a game(One of the worst changes IMO). I urge the moderation team to take this feedback seriously and help champion a more user‑focused approach.

Thank you for your time and for all the hard work you do behind the scenes. I hope we can work together to make Chess.com better for everyone.
- A sad player

I agree, but Chess.com will likely continue this process.

Yep. We learned that all the way back when they changed the game review and people hated it and still kept it

Chess.com actually used to let us see the game review of already reviewed games even if we used our free review, but I think the new update also addressed this (we can no longer see those reviewed games that others reviewed; only accuracy is displayed). I agree with your point, no_checks_here: "Publish a clear update schedule so the community knows what to expect—no more stealth removals." The most aggravating aspect of Chess.com's downgrades of free member features is that they refuse to tell us; they just wait until we find it, and leave us guessing as to whether it is an accidental update or not. I really don't mind that much if you alter the user interface (although being extremely unpopular), just stop depriving loyal members of basic features, the loyal members who bear your annoying, irrelevant advertisements on their website to allow you to profit. We want transparency and a say in the website of which we are "valued" constituents!

I agree. Chess.com is starting to do things that Capcut has done which is corporate greed. But yes the community is the backbone of this website so they should treat us better

*update

Now you can no longer do that anymore since they changed it

I think the Chess.com community would be much more accepting, yet still unhappy, if Chess.com announced if it had intentions to further downgrade members instead of acting as if nothing occurred. By the way, I'm pretty sure what I said about the game reviews was just a glitch, luckily. Overall, I think it is possible that Chess.com may downgrade the site, but this recent update was not too abhorrent.

No i didnt mean this current game review update, I meant the last one where they changed the whole layout of the game review. People absolutely hated it

Oh, I remember that one! It was when they didn't let you redo your moves to get a different accuracy. I don't think review is that bad

Same for me but many people didnt like it

I think only premium members have the redo feature now, so it still is a downgrade.

Anyone can retry but it doesn't change any accuracies after like the older version

@thuaforever look👀

Vilnius!

thats capital of lithuania

Yes. A relative of mine is from that country; in fact, they are currently traveling there.

Gerai

views are back!!!!

Gerai means okay! My relative taught me a bit of Lithuanian.