Timing out during my opponents move.

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Avatar of fgraffam
Ever since Apple did its new operating system update, I am making moves and my clock stops running… However, when my opponent makes a subsequent move it does not show (my clock does not start again) and I end up timing out. It’s probably happened five times in the last two days. Very frustrating. Anyone else having this issue?
Avatar of SILLYY_GOOSEEEEE

i dont but im sorry to hear that

Avatar of Martin_Stahl
fgraffam wrote:
Ever since Apple did its new operating system update, I am making moves and my clock stops running… However, when my opponent makes a subsequent move it does not show (my clock does not start again) and I end up timing out. It’s probably happened five times in the last two days. Very frustrating. Anyone else having this issue?

It's a known bug and staff are working on it. A new app version should roll out soon with a fix

Avatar of Martin_Stahl

Version 4.7.17 of the app with a fix is in the process of rolling out.

Avatar of COBodom516
It's been so annoying
Avatar of Richalpha
Very frustrating. It’s happened to me a few times. I play the app on my ipad and presently stuck in a perpetual loop in a game that never commenced (as far as I am aware?!) and stuck on a screen with 3 mins on the clock and no pieces. Even after rebooting I am returned to this scenario.
Avatar of jarokajan
Yes I have the same problem
Avatar of superslats
Yes I have lost 5 times where player goes to .1 second and I have over a minute left and then it switches my time to opponent and I go to zero. This sucks. They need to fix this bug fast!
Avatar of Martin_Stahl
superslats wrote:
Yes I have lost 5 times where player goes to .1 second and I have over a minute left and then it switches my time to opponent and I go to zero. This sucks. They need to fix this bug fast!

If you're on the iOS app it's fixed on version 4.7.17

Avatar of GV040404
It’s horrible. Suddenly time finishing. Absolutely cheating.
Avatar of Sokrachess
Yes - me too! Happened already three times in two days!
Avatar of Martin_Stahl
GV040404 wrote:
It’s horrible. Suddenly time finishing. Absolutely cheating.

Your opponents can't cause that. It's a bug in a couple of versions of the app, impacting some games, and you'll have to update for the fix.